Thank you for visiting ScentGents. Please read these Terms of Service ("Terms") carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

1. General Information

ScentGents operates an e-commerce website specializing in the sale of designer fragrances. By using our services, you agree to abide by the following conditions. If you have any questions, please feel free to contact us at ScentGentsco@gmail.com.

2. Eligibility

By accessing our site, you confirm that you are at least the age of majority in your state or province of residence or that you are legally allowed to enter into binding agreements according to the laws in your jurisdiction.

3. Purchases

All products available on ScentGents are sold on a "first come, first serve" basis. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We reserve the right to refuse or cancel orders at our discretion, including in instances where products are mispriced or unavailable.

4. Pricing & Availability

Prices of our products are subject to change without notice. We do not guarantee that all products listed on our site will always be available at the advertised price, and we reserve the right to correct any errors in pricing. Any such corrections may be made without notice, even after an order is placed.

5. Order Confirmation & Shipping

Once your order is placed, you will receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee that your order has been accepted or that your product is available.

Shipping Policy:

• Shipping Locations: We only ship to addresses within the United States.
• Once shipped, the tracking number will be provided to you via email. ScentGents is not responsible for delays caused by the shipping carrier.
• Shipping times are estimates and not guaranteed. Delays due to weather, carrier issues, or other unforeseen circumstances may occur.

6. All Sales Are Final

All sales made through ScentGents are final. We do not accept returns or exchanges unless the product is damaged, defective, or incorrectly shipped. Before completing your purchase, please review all product descriptions, as we do not offer refunds for issues related to buyer’s remorse or dissatisfaction with the fragrance choice.

7. Replacements

If your order does not arrive as promised (e.g., lost in transit or not delivered according to the tracking information), you may be eligible for a replacement. We will investigate the issue with the shipping provider and, if necessary, issue a replacement at no extra cost to you.

To request a replacement, please contact us within 24 hours from the date of the expected delivery.

8. Refund Policy

Refunds are offered only in rare cases and solely at our discretion. While our primary policy is to offer replacements, refunds may be issued under exceptional circumstances that ScentGents deems appropriate. Refunds, if granted, will be processed within 48 hours after approval and will be credited back to your original method of payment.

9. Product Descriptions & Authenticity

We make every effort to ensure that the products displayed on ScentGents are as accurate as possible. However, we do not guarantee that the product descriptions, colors, or other content available on the site are completely error-free, current, or accurate. If you feel that a product purchased from us is not as described, please contact us immediately.

10. Prohibited Uses

You may not use our site or its content for any unlawful purposes, including but not limited to:

• Violating any local, state, or international law
• Infringing upon the intellectual property rights of others
• Transmitting any malicious software or viruses
• Engaging in any fraudulent activity

11. Intellectual Property

All content, including but not limited to product listings, images, graphics, logos, and text, on the ScentGents website is the exclusive property of ScentGents or its content suppliers. Unauthorized use of any content from the site without express written permission is strictly prohibited.

12. Disclaimer of Warranties & Limitation of Liability

ScentGents provides its website and products on an "as is" and "as available" basis. We do not warrant that the site will be uninterrupted, error-free, or free from harmful components. By using our services, you understand that your use of our site and products is at your own risk.

To the maximum extent permitted by applicable law, ScentGents will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, including but not limited to mistakes in product listings, shipping delays, or issues with the functionality of the site.

13. Indemnification

You agree to indemnify and hold harmless ScentGents, its employees, affiliates, and partners from any claims or demands, including reasonable attorney's fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

14. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. Your continued use of our site following any changes constitutes acceptance of those changes.

15. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

ScentGentsco@gmail.com